“OPODO IS A SCAM! DO NOT BOOK WITH THEM! Still waiting for a refund over a year later, even though they have been repaid by the airline. NEVER BOOK THROUGH OPODO!”
In order to cancel the booking within the allowed timeframe, you'll only need to call our Customer Service Centre. Your flight will fully refunded including service charges.
Opodo refunded Batchelor four weeks after the easyJet payment following contact from the Guardian. It said it uses its own credit cards to make bookings on behalf of passengers and passes on refunds as quickly as possible. A new online portal allows customers to request and track repayments.
Nor is Opodo a member of Abta which offers its own protections. Your only hope is to try to claim off your credit card issuer under the Consumer Credit Act.
Opodo was bought by European travel agent eDreams in 2011 and has now moved to Spain where eDreams has its headquarters. This means Opodo can no longer offer consumers protection under the ATOL scheme, with trips protected by a Spanish scheme instead.
Opodo is the first site i look at when looking for flights and would never even consider that they would offer shody service. They are not always the cheapest and not the only online agent i use but they have my full trust.
You must also realise that OPODO do not hold your money, they can not make a refund to you. They passed on your payment in good faith to the airline and bought you a ticket, exactly what you asked them to do. OPODO will not refund you until they receive the funds from the airline.
Call us on 0871 277 7723 to make the reservation over the phone.
eDreams is an online travel website that is legit. It is relaible and safe to use, as i have used it in the past with no issues. However many online travel websites or even physical ones may have flaws compared to other websites, and sometimes more advantageous than others at the same time.
Cheap flight deals, hotels and car hire - eDreams USA.
Leading European OTA eDreams ODIGEO has assured UK clients that package bookings are full protected under the Spanish version of the Atol scheme. “Package holidays booked via eDreams.co.uk are protected by a Spanish protection scheme, equivalent to the UK's Atol scheme.
Call us on 09 308-3073 to make the reservation over the phone.
Opodo Prime is a service allowing you to benefit from a preferential total price, all costs included.
eDreams, GO Voyages, Opodo and Travellink all belong to the same company: And they are all facing countless number of complaints on the travel forums!
