Speak to us directly using 'Chat' in our app. It's secure and easy to use – and our team is available 24/7. We'll send you a notification when we reply, so there's no need to wait in the app.
Customer Services - 0800 151 0900.
Simply call 03457 345 345 2 and we'll send you a membership number and passcode within 5 working days. Once you've received these, you can use Telephone Banking at any time by calling 0345 734 5345 2. Read our call charges.
If we do call you, we'll never ask for your passcodes, passwords, PIN, PINsentry codes, card details or any other sensitive account information. If you get a call, voicemail or text from someone claiming to be from our fraud team and you think it's suspicious, call us on 0345 050 4585* or 0345 734 5345*.
Barclaycard brought us the first credit card in 1966, but there's no denying that being part of Barclays continues to be at the heart of our identity. Barclays is a British universal bank: a major financial services provider with over 300 years of history. For Barclaycard, the benefits are equally clear.
How do I know a text message asking me to confirm a transaction is from Barclays? We'll send you a fraud alert by text message if we need to check a suspicious transaction and have a valid UK mobile number for you.
General Enquiries: Barclaycard House, 1234 Pavilion Drive, Northampton, NN4 7SG, Mail Van area 24. Applications: Barclaycard, 51 Saffron Road, Wigston, LE18 4GA. Fraud: Dept KK, 51 Saffron Road, Leicester, LE18 4US. Payments: Barclaycard, PO Box 292, SHEFFIELD S98 1SD.
Barclaycard admits accounts to close"Although we can support overseas addresses on a temporary basis, our accounts are not designed to be registered to permanent overseas addresses. "To minimise inconvenience, we are only closing overseas based accounts that have not been used at all for more than six months.
At least 10 banks, building societies and credit card firms have now decided to close accounts held by Brits living abroad in Europe as a result of Brexit. Barclays is closing accounts for customers in Belgium, Estonia, Italy and Slovakia who don't have a UK address.
Alternatively you can give us a call on 0800 151 0900 (Call charges may apply) or you can write to us at Barclaycard, PO Box 10200, Wigston, LE18 9ER.
If you don't have Online Banking, or don't have an account with us, you can drop us a quick note through our online form and we'll call you back to discuss. If you'd prefer, you can call or write to us instead.
Barclaycard app
- Log in or download the app.
- Select the icon in the top left corner.
- Select 'Edit home address' and follow the instructions.
Quick guide
- Step one – log in to your account and click the 'Accounts & Services' tab.
- Step two – click 'Change your credit limit' and tell us the new limit you'd like then enter employment and income details.
- Step three – submit your request and we'll aim to give you and instant decision.
Yes, you can. The app is free to download and use, but you may incur charges from your mobile network provider, for mobile data, or internet use.
Pay at a Barclays ATM
- simply visit one of our selected Barclays branches – find your nearest Barclays branch here.
- enter your debit card and PIN as normal, and select 'Pay a bill' from the 'Other services' menu.
- scan the QR code on your latest Barclaycard statement.
Bill payment FAQsYou can pay with cash or debit card at the Post Office and we don't charge for electronic payments (though some banks may charge – check with your bank if you're not sure).
Log in to your Barclays app and tap 'Pay & Transfer'. Tap 'Pay a recent or new payee', select the account you want your payment to come from and then tap 'To'. Now you'll see an option to 'Add new payee' at the top of your screen. Tap that and either select 'Search for a company' link or enter your payee's detail.
Easy Pay: If you're eligible, you can enroll in this promotional financing option that allows you to make or pay off large purchases.
Pay Your Credit Card Bill From Another Bank
- Step 1 – Go to Credit Card Issuer's Bill Desk. Almost every major bank has an online portal to make a credit card bill payment from another bank's savings account.
- Step 2 – Fill all Required Details.
- Step 3 – Your Credit Card is Almost Paid!
You can pay most major credit cards with cash at the card issuer's branch location. Typically, to make a credit card payment in cash, you'll need to go to a branch location to make a payment with a teller. Some card issuers will allow you to make cash payments via an ATM.
Go to your local Post Office branch or Payzone store and we'll take it from there. Just bring what you need and tell us how much you'd like to pay. You can pay by credit or debit card and we'll give you a receipt for your payment. You can find your nearest Post Office branch with our branch finder.
Takeaway. So, can you pay a credit card with cash? Yes, if it's in your issuer's policy, you don't want to set up a direct debit and you don't have a chequebook.
You can view your statements and transactions in Barclaycard online servicing or the Barclaycard app. Register or log in, and go to 'Statements' or 'Transactions', from the top navigation. From here, you can download your statements and transactions in a range of formats.
You'll be able to view your card number, expiry date and security code anytime, anywhere in your app. Tap 'Cards' under 'Quick links', and then 'View card details'. Lost your Barclaycard? Not a problem.
Speak to us directly using 'Chat' in the Barclays app – you can find it under 'Contact us'. You'll get a notification when we reply, which means you won't need to wait in the app.
This means, you need to have cleared funds in your bank account when you're making the payment online. If your payment is declined again, we suggest you try an alternative payment method: By debit card - within Barclaycard online servicing or by contacting our Customer Services Team.
