Please note: It may take up to 24 hours to process your order. Delivery signatures may be required.
Order NotificationTo allow us time to process your order, we ask that you wait until you are notified that your item is ready before you pick it up. We usually notify you within one hour after your order. When your order is ready for pickup, we send an email message and a text message if you have requested it.
Ready for a
new iPhone,
Android phone, or a tablet?
Get your upgrade
- Go to Upgrade your device.
- Select the device you want to upgrade.
- Choose your new phone.
- Follow the prompts to check out. Your total due will include any remaining balance on your old phone, if applicable.
AT&T BYOD is a program that lets you bring your own compatible, unlocked phone to the AT&T network. Getting started is easy. You don't need an annual contract, and there's no activation fee when ordering online. All you need is a compatible device, an AT&T SIM card, and an AT&T PREPAID℠ plan.
You can purchase iPhone through apple.com, or at an Apple Store. You may also be eligible for Personal Pickup with your iPhone purchase. Personal Pickup lets you purchase your iPhone online and pick it up in an Apple Store.
Orders are typically ready within two hours. What to do after you place your order: Wait until you receive a pickup notification email before you go to the designated location at the store to pick up your item.
Get it shipped to youExpress shipping - Delivery takes 2 to 3 business days. Select items ship at no additional cost. You can also upgrade other items to express shipping for a fee. Standard shipping - This option takes 3 to 5 business days, and there's no additional cost.
The four major U.S. cell phone carriers (AT&T, Sprint, T-Mobile, and Verizon) all accept online orders for their phones. If you do need a new phone, you can purchase one online and have it shipped to you.
AT&T typically charges $7 in monthly fees for its gateway/routers, which the company says include 802.11ac Wi-Fi and Gigabit Ethernet LAN ports. The gateway device is a requirement for using U-Verse service; there's no getting around it and you can't connect directly to AT&T's network with your own device.
* There is a one-time cost of purchasing a Modem or Wireless Gateway for use with AT&T DSL service. Modems purchased from AT&T cost $75 and Wireless Gateways cost $100. You may also have the option to purchase your own Equipment.
Upgrade DSL modem or gatewayVisit the AT&T Equipment Shop. You can check out current offerings and upgrade your existing DSL modem or gateway.
Turn the power to your computer and DSL modem OFF, and disconnect the Ethernet cable from your computer. Connect the Ethernet port of your DSL modem to the WAN or Internet port on your router using an Ethernet cable. Turn the power to both your DSL modem and your router ON. Turn the power to your computer ON.
Assuming the AT&T representative set up your internet service and you can access the web, the first thing you will need to do is plug in your own router. You will need to run an Ethernet cable from the WAN port of your router to the LAN port on the AT&T router. Next head over to your computer and type 192.168.
Change your service
- Go to your Account overview.
- If you have more than 1 account, choose the one you want to change.
- Select Change or manage my plan.
- Do one of the following: View your current plan or package. Change plan or channels.
- Follow the prompts to finish up.
How can I speed up my connection?
- Check your computer. Reboot by turning your computer and modem/router off and then back on again.
- Clear your cache (Temporary Internet Files) and/or cookies: Launch your browser.
- Check your connection. Make sure DSL line filters have been installed for all devices using the phone line.
- Try the AT&T Self Support Tool.
AT&T claims a reliability rate of more than 99% for its fiber optic internet service, even at peak usage times.
Best AT&T Compatible Modems & Routers In 2021 – Complete Review
- OUR TOP PICK: Netgear N600 DSL Modem Router ADSL2+ (DGND3700)
- Netgear R7000.
- Linksys EA9300.
- BEST BUDGET OPTION: Arris BGW210 VDSL2 AT&T Wireless Gateway.
- Netgear N300 DSL Modem Router DGN2200.
AT&T is offering people over the age of 65 two ways to save on their monthly phone bill. Seniors subscribed to AT&T can also get a 10% discount on any of the carrier's plans through their AARP membership.
These authorized retailers are not owned or managed by AT&T in any manner. Authorized retailers are like car dealers. They make up their own rules and contracts and will sell you anything they can get away with. Some authorized retailers design the stores to look like AT&T corporate stores.
Overview of AT&T Unlimited 55+Unlimited talk, text, and data (U.S., Mexico, and Canada) Unlimited texting from the U.S. to 120+ countries.
Powered by the all-new Apple H1 headphone chip,
AirPods use optical sensors and motion accelerometers to detect when theyre in your ears.
Product codes.
AT&T to Close 320 Stores Affecting 1,600 Workers. The pandemic is continuing to take a toll on retail, with AT&T the latest US carrier to announce yet another wave of store closings. In June of this year, the company announced the closure of 250 retail stores.
Minimum system requirementsA Wi-Fi® gateway or AT&T-compatible DSL modem - These are the devices that get your computer online. With a Wi-Fi, Ethernet, or USB connection, your home computers can securely connect to and share your internet.
Our offer to waive qualifying late payment fees and overage charges ended June 30, 2020, except where state or local requirements mandate otherwise. Still waiting for a credit? It can take up to 2 bill periods for them to show up on your bill, if applied.
The
modem they supply you with has an inbuilt router. However, it is rather lame – only working on the 802.11N wireless standard on the 2.4GHz band.
7 Best Routers For AT&T U-verse (2021)
| Device | 1. Netgear R7000 Editor's Choice |
|---|
| Speeds | 1900 Mbps |
|---|
| Ports | 4 Ports |
|---|
| Rating | 100% |
|---|
| Check Now | Check Price |
|---|
To cancel service: Be sure that the account owner calls us at 800.288. 2020.