If your account is on hold, restricted, or suspended, we'll send an email to your registered email address and to your eBay messages explaining why. We'll also let you know what you need to do before it can be reinstated.
eBay has this strict policy that will not allow you to create a new account once they permanently suspend you. Again, note the word permanently suspend you. If it is a temporary restriction, they will inform you in the email that you can appeal it if you want.
Typically, eBay suspends accounts for two reasons: payment issues and a rules & terms violation. For payment problems, you simply need to pay the outstanding balance and your account will be reinstated. For other issues, you need to contact eBay, explain the situation and see if they will reverse the suspension.
Listing banned items or committing a crime.There are laws about items that can't be freely bought or sold, and eBay rules on banned and restricted items that add further to this list. Violate the law or any of eBay's product or communication safety policies and your selling will be restricted.
You can not close and account for 6 months after You are suspended. They hold it for 6 months to be sure that Any Credits to the accounts are paid.
Because eBay cannot see your real IP address, it will not register that you are the same user and will not block you from creating a new account. Secondly, it's worth remembering that stealth accounts technically go against eBay's terms and conditions.
Yes, stealth on eBay works very well. I have been running different stealth accounts for over 10 years. Some will go down for whatever reason, no doubt, but if you know the right methods how to create them and age then it will run fine the same as any other regular eBay Account.
- Amazon. Amazon: A Major Marketplace like eBay, but Cheaper.
- Etsy. Etsy (as well as Ruby Lane): The Artsy-Crafty Platforms.
- Bonanza. Bonanza: A Fast-Growing Online Marketplace.
- Craigslist. Craigslist: The World's Largest Online Classified Website.
- eBid. eBid: Another "Sell Anything" Marketplace.
- Rakuten.
- Newegg.
- eCrater.
If you've forgotten your user ID, you can click on 'Forgot Your User ID' and put in the email address that you used when you first registered with eBay. You'll then receive an email from eBay within 24 hours with your User ID.
If you can't sign in to your eBay accountMake sure Caps Lock isn't on. Look for spelling errors. If you recently changed your username or password, your browser might remember your old information. Try manually entering your new username and password.
You can access your Account Status from the Seller Account area of My eBay. In your Account Status you can see the dates, fee types and item numbers for all eBay seller charges.
What are the guidelines? Users may have multiple accounts on eBay. We understand there are various reasons why someone would choose to have more than one account. Registering new accounts or using other existing accounts to avoid buying and selling restrictions or limits or other policy consequences.
Yes, you can use the accounts in whatever way works best for you. Buying and selling policies apply equally to all accounts though, so you'll need to meet our buyer and seller standards across all your accounts.
Visit the Customer Support section and click the “Call us” button (telephone logo). You will be presented with the telephone number, 866-540-3229 and a passcode which has an expiration time.
