I'm a DStv Compact subscriber and I want to downgrade to Family, Access or EasyView
- Go to
- Sign in.
- Click on your name on the top right corner of your screen if you're using a browser on your PC or laptop.
- Go to My Account.
- Cancel your existing payment method (DStv Add to Bill).
However, allowing its subscribers to choose their own channels won't be one of them. “We aren't open to doing that at all,” Calvo Mawela, MultiChoice SA's chief executive told the Saturday Star yesterday.
A customer can sign into the DStv website dstv.com and select “Update Sign in Details” to update their details.
So you have a decoder that you want to use? Download our Change of Ownership form to start the process. The completed form and other required documents can be dropped off at a MultiChoice Service Centre or Agency, sent via email to help@dstv.com or faxed to 011 577 4901.
Request should be send to: suspension@ng.multichoice.com at least 2days before the start of the suspension. You can also visit any DSTV branch to request disconnection.
To get started, save our number +234 908 236 8533 , then make sure to have your Smartcard Number & Surname ready.
Whenever you want to upgrade your DStv package, you can simply do so by typing "Upgrade" + (your smartcard number) + (preferred package) and sending via SMS to 1731.
DStv Premium subscribers can add Showmax at no extra cost.
Your DStv decoder will automatically switch to channel 100 when your subscription expires. Channel 100 will only show on your DStv decoder when your account is suspended. You can only watch channel 100 when you encounter an error code like the following on your DStv: E16, E30, and E32.
Activating DSTv Decoder After Payment/ SubscriptionTo readily activate your subscription after making payment, send “RA Smart Card Number” to 30333. Example, if your smartcard number is 0123456789, so text “RA 0123456789” to 30333.
To check your DStv account balance via your phone,
- Go to message and create a new message.
- Type BAL followed by the first 10 digits of DSTV smart card number.
- Send the message to 30333.
- You will receive SMS reply that will include the due date of your DStv subscription.
Right now, there is an offer to get the Explora decoder plus one-month Premium subscription for N38,300, down from N60,000, while an Explora decoder plus one-month Compact Plus subscription cost is now N33,500, down from N52,200.
The cost of the xtra view is about ₦2,300 in Nigeria. If you are connecting two secondary decoders to a primary decoder, you have to pay double which is ₦4,600.
MultiChoice recently announced a new lower price bouquet for its satellite pay TV service called DStv Family which costs less than DStv Compact, and as much as the Select bouquets. DStv Compact offers a subset of the channels available on the Premium bouquet for a significant reduction in monthly subscription fees.
Monthly. DStv Yanga introduces an exciting viewing experience with a variety of channels from Movies & Entertainment, News & Commerce to Culture Religion and Lifestyle.
The price of each DStv service
| Package | Monthly Price | Channels |
|---|
| DStv Premium | R809 | 151 |
| DStv Compact Plus | R519 | 133 |
| DStv Compact | R399 | 120 |
| DStv Family | R265 | 87 |
This means DStv Compact customers will be able to enjoy DStv Compact Plus channels like 1Magic (DStv 103), Comedy Central (DStv 122), Africa Magic Urban Movies (DStv 153), CuriosityStream (DStv 185), History Channel (186), Nickelodeon (DStv 305), CBeebies (DStv 306), MTV Music 24 (DStv 323) and Sky News (DStv 402) for
