Answer. You account number is not listed online. To obtain it, please contact one of the agents on this site, or call Boost Care.
You need to call customer service @ 1-866-402-7366 in regards about your pin code since your phone was broken. I think they have an option help you in case you forgot your pincode aside from sending it to your Device.
To view your text history online, start by logging into your My Boost account, then select the Service&Usage tab and click on the Text History link on the right side under Manage My Services.
Basic Wallet: Potential subscriber needs to submit preferred name, mobile number and email address. In order to perform cash withdrawal, Customer would need to submit ID documentation and will be subjected to a Know-Your-Customer process for security measures. Only withdrawal of customer's own bank account is allowed.
Please send us a private message to assist you. To send a Private Message, click my username or picture, then click "send this user a private message". Whenever I try signing into my boost mobile account it says "Your account is currently suspended. Please visit the boost mobile website to un-suspend your account. "
If something happens and you can't make your payment on time, the program provides an additional 14 days to pay. If you are unable to make your payment within the additional 14 days, your service will be interrupted.
Eligible customers can request a DSU-capable device be unlocked and/or request the associated MSL Code by contacting Boost Mobile Customer Care at 1-888-BOOST-4U (266-7848) FREE.
Do I have to pay to activate my phone? There is no activation fee if you activate a new phone using the activation PIN number that comes inside every new phone box. If you don't have an activation PIN number, then a $10 one-time reactivation charge will apply.
Yes, just visit boostmobile.com and log into My Account, click on the Service & Usage tab, then select Data if you have purchased one of our Mobile Hotspot Add Ons. If you are on one of our Growing Data/Boost Unlimited plans that includes hotspot, your hotspot usage will be included in the data usage for your plan.
Calling the number when the phone is switched on and checking is the best way to find if the number is activated.
How to activate on a mobile phone:
- Insert the SIM into your phone and switch it on.
- Wait for the SMS that includes a link to activate.
- Select the link or copy it into your browser to activate your service.
How to Reactivate an Old SIM Card
- Remove the SIM card from the handset.
- Write down the numbers that are printed on the SIM card.
- Contact your wireless provider to activate your SIM card.
- Give the IMEI number and SIM card number to your customer service agent.
- Put the SIM card back into your phone and replace the battery and cover.
- From your home screen, select Menu.
- Select "Settings"
- Select "About Phone"
- Select "Status"
- Scroll down to the IMEI, ESN, or MEID number.
##SCRTN# (##72786# on the phone dialpad) is the code that should be dialed to initiate the process of resetting mobile device network settings. An SCRTN is sometimes referred to as a “network reset” by industry professionals.
What if I forget my account PIN? You can have your account PIN sent to your Boost Mobile phone via a text message when using the automated phone system. You will hear a confirmation message that says, “You will receive a free text message shortly with the account PIN that we have on file for you.”
The Account PIN is the primary way we verify you as the Account Owner when you contact Customer Service. If you don't have an Account PIN when you contact Customer Service for account changes or information, you'll be asked to create one to continue.
Use a mobile banking website or app to find the number online. Navigate to your bank's website on a computer or open up their mobile app on your phone or tablet. Sign in and click on the tab to view a summary of your account. Usually, the account number will be listed on this page.
TracFone. Your account number is the MEID or IMEI serial number on your phone, or the last 15 digits of your BYOP SIM card. Your PIN is typically the last four digits of your phone number or SIM ID.
Please contact Boost Mobile Customer Care at 1-866-402-7366 if you have any questions or concerns regarding this matter.
Or call 888-266-7848 from a phone that isn't the one that you want to swap out:
- Choose option 3 (Account Changes) then option 2 (Swap phone)
- Follow the voice prompts to complete the swap.
- Start using your new phone!
You must get the PUK from Boost Mobile customer care.
- Contact Boost Mobile at (866) 402-7366.
- Select the option to speak with customer care.
- Validate your account with the Boost Mobile agent.
- Advise the representative you need a PUK code.
- Select "Unblock PIN" on your phone and type the PUK code.
Your Account PIN is the 6-digit number you created during the Assurance Wireless application process. Customers who receive their phone in the mail will find the Assurance Wireless Account PIN at the top of their Assurance Wireless Welcome Letter.
Visit a Boost Mobile store or boostmobile.com/bring-your-phone to check your phone's compatibility.
Total Wireless
- Account number: Your phone's IMEI, which can be found in the settings of your phone or sometimes by dialing the * # 06 # prompt.
- PIN number: The default PIN is 0000 unless you have changed it to something else. If you are unsure you can reach Total Wireless at 1-866-663-3633.
Find your account number
- Online—sign in to our app or Go to Profile > Sign-in info. Scroll to My linked accounts.
- Paper bill—look in the top-right corner of any page.
There are a few things that have to happen to move your number from one carrier to another (this is called a port), and the elapsed time may vary depending on how quickly your current provider processes the port. On average, ports take 7-10 days to complete; however, they can take up to 4 weeks in rare cases.
