Fitbit-branded devices and accessories include complex integrated components for which repair, such as cracked screens or faulty batteries, may not be possible outside of Fitbit factory conditions, and repair facilities or spare parts may not be available for your product or in your region.
Unplug your tracker from the cable. Fitbit Charge and Charge HR: Plug your Charge or Charge HR to the charging cable and make sure the cable is plugged into a USB port on your computer. Press and hold the side button for 10-12 seconds. You'll see the Fitbit logo and a version number appear on your tracker's screen.
Fitbit is the leading global wearable brand with over $1.6 Billion in sales during 2017, but the company suffers from one fundamental problem. The devices break, and they break often.
You can contact Fitbit customer support, the can get the watch replaced or fix the screen. This is free only for people who have a warranty and $25 for people who don't .
Troubleshooting steps
- Force quit the Fitbit app.
- On your phone, go to Settings > Bluetooth and turn Bluetooth off and back on.
- Open the Fitbit app.
- If your Fitbit device doesn't sync, restart it.
- Open the Fitbit app.
- If your Fitbit device doesn't sync, restart your iPhone or iPad.
- Open the Fitbit app.
Fitbit does not offer screen repair for the Versa, the device will have to be replaced.
Supershieldz 3-pack of tempered glass screen protectors for the Fitbit Surge should help protect the screen from any harm. It's coated with an anti-fingerprint coating, meaning you should smudge the screen up too much with the oil from your hands.
Now discontinued, Charge 2 retailed for between $160 and $200, according to customers. Fitbit has carved out a loyal following in the booming fitness tracker market, selling close to 14 million wearable devices in 2018.
Squeeze a small dot of toothpaste onto a clean polishing cloth. Use clear whitening toothpaste for best results. Rub over the scratch. Wipe off the toothpaste that remains using a clean, damp cloth.
Fitbit's Dashboard helps you keep track of calories eaten and much more. Launch the Fitbit application from your Home screen or the app drawer. It's the button with the aqua and white dots arranged in a diamond over a circular black background. Swipe up or down to scroll through the categories.
When you open the IOS Fitbit app,
- Scroll down until you see the Edit button. Tap it.
- Next, you will see all the available tiles with either an X or a +.
- Tap the + on the steps tile, then scroll down and tap Done.
- On your device, press the button until you see the Exercise screen.
- Tap to find an exercise.
- Press and hold the button to start the exercise.
- During your workout, tap your tracker to scroll through real-time stats.
- To pause your workout, press the button.
- To end the workout, press and hold the button.
Please do the following:
- Open the Fitbit app.
- Tap "Account"; located on the right low corner of the dashboard.
- Swipe down and tap "Advanced Settings".
- Tap "Switch back to old Dashboard".
